D9 Hosting Support

There are a number of different support resources available to you. Please take a look below for more information.

 

The Helpdesk (Best Option For Contacting Us)

Our helpdesk is the most reliable way of communicating with any of our departments, this includes technical support, sales, design and abuse.

Click Here To Submit A Support Ticket >>

 

Live Chat

Our Live Chat system was introduced in 2008 and has proved to be extremely popular. If you find it easier talking to someone in person rather than communicating via email, then the live chat option is for you!

Please note that some complex problems may not be able to be resolved via Live Chat and may require escalation to a support ticket.

Click Here To Open Live Chat >>

 

Video Tutorials

Our video tutorials have proved to be very popular! We are delighted to be able to provide you with a wide range of free video tutorials showing you how to use all aspects of your hosting account.

Click Here To View The Videos >>

 

Knowledgebase

Our knowledgebase contains a number of articles that cover some of the most common questions that we get asked on a daily basis.

Click Here To View The Knowledgebase >>

 

Downloads

We offer a number of free downloads ranging from free website tools, to website promotional guides. All downloads are 100% free of charge.

Click Here To View The Downloads >>

 

Phone Numbers

If you would prefer to chat to a member of our team, you can contact us using the details below.

Please note that some complex problems may not be able to be resolved via a phone call and may require escalation to a support ticket.

US Number: (912) 228 5942

UK Number: 0844 88 43 400

SkypeID: d9.hosting

Why Do People Choose D9?

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Can You Move My Websites?

D9 Hosting will help liberate you from your old web host! If you are moving to D9 Hosting from another provider, we'll welcome you with the following:

  • Free Site Transfer
  • Free Database Transfer
  • Free Script Transfers
  • Zero Downtime!
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Do I Get Any Support?

When D9 Hosting was first created, our primary aim was to build a service where our Clients would be treated just as we would like to be treated ourselves. We understand the importance of fast answers and solutions to your questions and problems and are dedicated to providing our Clients with easily accessible ways to request support. Our Clients can contact us 24/7 either via our Support Ticket System, our Live Support Chat system, by telephone or Skype.
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Are The D9 Servers Reliable?

We actively monitor all servers and services every few minutes, if a server goes down, we know about it right away and can work on bringing the server back online! All servers are subject to regular security updates and patches, meaning you can sleep easy in the knowledge that your website will be there when you check it in the morning!
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